2013/09/03

The Missing Feature in WiFi Solutions: Performance Testing



As a WiFi network value added re-seller (VAR) I visit a lot of customers, interacting mainly with the poor, down-trodden folks who comprise the IT department of an organisation. They are generally responsible for fending off the daily barrage of complaints about "the network".In general, they are mainly concerned about two factors when it comes to their wireless network: coverage and performance. There are many other factors that they should probably be concerned about, but these are the two factors that tend to keep users off their back if they are both taken care of.Verifying WiFi coverage for an average IT administrator is generally very simple. They simply do a Google search download a tool such as Metageek's inSSIDer and visit the area where users are complaining. Even if they don't manage to use dedicated tool such as inSSIDer, they will generally check the 'number of bars' displayed on a wireless client to get an idea of signal strength in an area. They will very quickly be able to determine if they have a coverage issue by verifying signal levels around a particular area.(Note: this isn't the only factor to consider, there may be other issues such as non-WiFi interference from security cameras, microwave ovens etc., but that's a discussion for another day).









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